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Have a question about our balms, your order, or just want to share how InVine has helped you? We’re here and happy to help.

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Returns & Refunds

Due to the handcrafted and perishable nature of our products, opened items are not eligible for return.

If your order arrives damaged or defective, please contact us within 7 days of delivery with photos at hello@invinebotanicals.com and we’ll make it right.

Frequently Asked

Are your products safe for children?

Yes — InVine balms were originally created for Janice's family. Always perform a small patch test first.

Where are your herbs sourced?

From InVine Botanicals' own Florida garden, handpicked at peak potency.

Do you ship outside the US?

We currently ship to the United States. We do not offer shipping to other international destinations at this time — we hope to expand soon!