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We’d Love to
Hear From You.
Contact Information
Have a question about our balms, your order, or just want to share how InVine has helped you? We’re here and happy to help.
hello@invinebotanicals.com
We reply within 1-2 business days.
Phone
(850) 273-6155
Monday-Friday, 9am-5pm ET.
Made In
Florida, USA
Handcrafted in small batches in Tallahassee, FL.
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Returns & Refunds
Every standard product has a 60-day money-back guarantee with free returns, even if it’s been opened. Email us and we’ll send a prepaid return label. Full returns policy
If your order arrives damaged or defective, please contact us within 7 days of delivery with photos at hello@invinebotanicals.com and we’ll make it right.
Frequently Asked
Are your products safe for children?
Yes, InVine balms were originally created for Janice's family. Always perform a small patch test first.
Where are your herbs sourced?
From InVine Botanicals' own Florida garden, handpicked at peak potency.
Do you ship outside the US?
We currently ship to the United States. We do not offer shipping to other international destinations at this time, we hope to expand soon!